Cancellation policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (KoDeJa GmbH, Konrad-Zuse-Platz 8, 81829 Munich, Germany) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post). You can use the attached sample withdrawal form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of cancellation: return and refund

If you withdraw from this contract, all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), have to be repaid by us to you immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You have to return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Exceptions and special notes

Articles that, due to their nature or condition, are subject to a significant loss of value when they are opened or removed from the protective packaging, cannot be returned. In this case, the item description expressly refers to this fact and a description with the designation "No return" is given. The exception products include, for example, hygiene articles such as mouth and nose protection ("masks").

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

To
KoDeJa GmbH
Konrad-Zuse-Platz 8
81829 Munich
Germany

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):

Ordered on (*) / received on (*):

Name of the consumer (s):

Address of the consumer (s):

Signature of the consumer (s) (only if this is notified on paper):

Date: